Servicenow Technical Consultant: What It Takes to Be One

If you're looking for a career in the IT industry, being a ServiceNow technical consultant might be the right path for you. ServiceNow is a cloud-based platform that provides software solutions for IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). As a ServiceNow technical consultant, you'll be responsible for designing, implementing, and maintaining ServiceNow solutions for clients.

What Does a Servicenow Technical Consultant Do?

A ServiceNow technical consultant is responsible for providing technical expertise and support for the platform. They work closely with clients to understand their business needs and requirements, and then design, implement, and maintain ServiceNow solutions to meet those needs. This includes configuring the platform, customizing workflows and processes, and integrating ServiceNow with other systems.

In addition to technical expertise, a ServiceNow technical consultant must also have strong communication and interpersonal skills. They need to be able to work with clients, understand their needs and requirements, and explain technical concepts in non-technical terms.

What Skills Do You Need to Be a Servicenow Technical Consultant?

To be a successful ServiceNow technical consultant, you'll need a combination of technical and soft skills. Technical skills include knowledge of the ServiceNow platform, as well as programming languages such as JavaScript and HTML. Soft skills include communication, teamwork, problem-solving, and project management.

Specific technical skills required for the job include:

• ServiceNow platform knowledge
• ServiceNow development experience
• JavaScript programming
• HTML and CSS knowledge
• Database management

Soft skills required for the job include:

• Communication
• Teamwork
• Problem-solving
• Project management
• Customer service

Source: bing.com

What Are the Job Responsibilities of a Servicenow Technical Consultant?

The job responsibilities of a ServiceNow technical consultant vary depending on the project and client needs. Some common responsibilities include:

• Working with clients to understand their business needs and requirements
• Designing and implementing ServiceNow solutions to meet those needs
• Configuring the platform to meet client requirements
• Customizing workflows and processes
• Integrating ServiceNow with other systems
• Providing technical support and troubleshooting
• Training clients on how to use the platform
• Managing project timelines and budgets

What Are the Educational Requirements for a Servicenow Technical Consultant?

While there is no specific educational requirement for becoming a ServiceNow technical consultant, most employers prefer candidates with a bachelor's degree in computer science, information technology, or a related field. In addition, certification in ServiceNow is highly desirable.

ServiceNow offers a variety of certifications for technical consultants, including:

• ServiceNow Certified System Administrator
• ServiceNow Certified Implementation Specialist
• ServiceNow Certified Application Developer
• ServiceNow Certified System Architect

Source: bing.com

What Is the Job Outlook for Servicenow Technical Consultants?

The job outlook for ServiceNow technical consultants is positive, as the demand for IT services and solutions continues to grow. According to the Bureau of Labor Statistics, employment in the computer and information technology field is projected to grow 11% from 2019 to 2029, much faster than the average for all occupations.

In addition, the average salary for a ServiceNow technical consultant is around $100,000 per year, according to Glassdoor.

Conclusion

Becoming a ServiceNow technical consultant requires a combination of technical and soft skills, as well as experience with the ServiceNow platform and programming languages such as JavaScript and HTML. Certification in ServiceNow is highly desirable, as it demonstrates expertise in the platform. The job outlook for ServiceNow technical consultants is positive, with strong demand for IT services and solutions.